Privacy Policy

1. Data Controller

HSW Pro - High Solutions Web - EU is the data controller for personal data collected through this website and our services. Contact: contact@hswpro.com

2. Data We Collect

We collect information you provide directly to us: name, email address, phone number, company name, and project requirements when you complete a contact or quote form. We may also collect technical data such as IP address, browser type, and pages visited through standard web analytics tools.

3. How We Use Your Data

We use your personal data to: respond to your enquiries and provide the services you have requested; send project-related communications; improve our website and services; comply with legal obligations. We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the basis of: your consent (for contact form submissions and marketing communications); performance of a contract (for service delivery); legitimate interests (for improving our services and website analytics).

5. Data Retention

We retain contact enquiry data for up to 2 years. Client project data is retained for 5 years following project completion for legal and accounting purposes. You may request deletion of your data at any time.

6. Your Rights (GDPR)

Under GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing; data portability; withdraw consent at any time. To exercise any of these rights, contact us at contact@hswpro.com.

7. Cookies

Our website uses cookies to improve your experience. Essential cookies are necessary for the site to function. Analytics cookies (Google Analytics) help us understand how visitors use our site. You may decline non-essential cookies via our cookie consent banner.

8. Third-Party Services

We use Google Analytics for website analytics, and may use email service providers to send communications. These providers process data on our behalf under data processing agreements and are GDPR-compliant.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.

10. Contact & Complaints

For privacy-related enquiries: contact@hswpro.com. You also have the right to lodge a complaint with the relevant supervisory authority in your country of residence under GDPR Article 77.