Business Case
Costs & ROI
Transparent investment ranges, realistic return timelines and practical ROI calculation models for every solution category - from simple automations to complete AI ecosystems.
ROI Examples - vertical accordion
AI Automation: Invoice Processing
Before automation
Manual processing time4 hours/day
Cost per invoiceโฌ8-12
Monthly cost (200 invoices)โฌ1,600-2,400
Error rate3-5%
After automation
Processing time12 seconds/invoice
Cost per invoiceโฌ0.80-1.50
Monthly costโฌ160-300
Error rate~0%
Net saving: โฌ1,440-2,100/month ยท Implementation cost: โฌ400-800 ยท ROI: Week 1
Frees 4 hours of staff time daily - time that can be redirected to higher-value work. Pays for itself in the first 3-7 days of operation.
Voice AI Agent: Inbound Call Centre
Without Voice AI
Agents needed (300 calls/day)4-6 FTE
Monthly labour costโฌ8,000-14,000
After-hours coverageNone
With Voice AI Agent
Calls handled by AI80% (240/day)
Monthly operating costโฌ500-800
After-hours coverage24/7
AI Chatbot: E-commerce Customer Support
An e-commerce store with 1,000 monthly support tickets implements an AI chatbot that resolves 600 tickets autonomously. Human agents handle only the remaining 400 complex cases - reducing support team size from 5 to 2 FTE.
Monthly saving: โฌ6,000-9,000 ยท Implementation: โฌ1,500-3,000 ยท ROI: Month 1
Additionally: CSAT improves due to instant 24/7 responses. Average first-response time drops from 4 hours to under 2 seconds.
Investment overview - all solution types
| Solution Type | Implementation | Monthly Operating | Time to ROI |
|---|---|---|---|
| Simple automation (1-3 steps) | โฌ300-800 | โฌ10-50 | Week 1-2 |
| Complex automation (5-15 steps) | โฌ800-2,500 | โฌ50-200 | Month 1 |
| Basic AI chatbot | โฌ1,000-3,000 | โฌ100-400 | Month 1-2 |
| Advanced AI chatbot (LLM + KB) | โฌ3,000-8,000 | โฌ300-800 | Month 2-3 |
| Voice AI Agent (basic) | โฌ2,500-6,000 | โฌ300-700 | Month 1-2 |
| AI Agent (standalone) | โฌ2,000-5,000 | โฌ200-600 | Month 1-2 |
| Agentic Automation (multi-agent) | โฌ5,000-15,000 | โฌ500-2,000 | Month 2-4 |
| Complete AI ecosystem | โฌ15,000-50,000 | โฌ1,000-5,000 | Month 3-6 |
Note: Costs vary based on process complexity, number of integrations and data volume. These are indicative estimates for the European market in 2025.
Our recommendation: Start small, scale fast
There is no need to transform the entire business at once. Start with an automation that has a quick, measurable ROI - invoice processing, lead response or appointment booking. Prove the value in 30 days. Use the savings to fund the next step. A complete AI ecosystem is built incrementally over 6-18 months.